We understand that you have many choices when it comes to purchasing automotive and communications related electronics. In this article, I would like to point out a few things that separate us from our competitors.
- Fast Shipping - As we state in our shipping policy, our goal is to ship every order that is submitted before 4:00PM EST the same day. We meet this goal with over 99% of our orders.
- We warehouse our products - We own our warehouse and we stock all of the products that we sell. You would be amazed to learn how many web sites simply take orders and pass them to a huge distributor for shipment. Have you ever wondered how that company you've never heard of can afford to have thousands of products "In Stock"? They can't -- they have them "drop-shipped"!! Drop shipping can lead to a very bad customer experience because the company you're buying from has no control of the product being shipped. There is no way to guarantee that the product is even in stock, or that a shipping error will not occur.
- Great Prices - We scout our competition daily to be sure that our prices are always competitive. On many products, we are also able to offer discounts to customers purchasing in larger quantities.
- Web Site Tools - We have developed intuitive tools, such as our Smart Search or Product Comparison pages, to make it easier for you to compare products or locate products with certain features. We also strive to provide detailed product descriptions and explanations for each feature of a product.
- Product Knowledge - Have you ever tried asking a specific product question at one of those sites that sell thousands of products? Good luck. Even smaller sites are often unable to make recommendations or offer information beyond what is available on the site. We are different. When we decide to branch into a new product line, we invest the time to become experts on those products. That means our web site will offer more detailed information, and when you call or email we will be able to answer your questions and offer helpful advice.
- Contact Information - You would be suprised at how many web sites do not list a phone number or a physical address on their web site. Some don't even offer an email address! You won't have that problem with us. Our contact information is featured prominently on our web site, and we are always happy to assist you.
- Customer Service - If you have a question about an order or have a product you would like to return, we are always happy to assist.
- Experience - We have been in business on the internet since 2002, and in that time we have learned what it takes to make an online business succeed. When you buy from us, you can rest assured that we will be here to support you after the sale.